Shipping policy

Shipping Policy

Last updated: June 5, 2026

Order Processing

At Elyseia, we strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email with details on how to monitor the status of your shipment. Please note that processing times may vary during peak periods or due to unforeseen circumstances.

Domestic Shipping — United States

We offer various shipping options to ensure you receive your order in a timely manner. The following shipping options are available for domestic shipments:

Shipping Method Estimated Delivery Time Cost
Standard/Free 5–7 business days Free
Expedited 3–5 business days Calculated at checkout
Express 1–3 business days Calculated at checkout

International Shipping

For international orders, please allow 7–21 business days for delivery. Customs and duties are the responsibility of the customer, and any additional fees will be paid by the recipient. We recommend checking with your local customs agency for an estimate of these costs.

Order Tracking

Once your order has been dispatched, you will receive a tracking email with details on how to monitor the status of your shipment. You can use this information to track your order and stay up-to-date on its progress.

Lost or Damaged Shipments

If your shipment is lost or damaged, please contact us within 10 days of the estimated delivery date. When contacting us, please include your order number and photos of the damaged item(s), if applicable. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about your shipment, please don't hesitate to contact us at support@elyseia.shop. We are here to help and will respond to your inquiry as soon as possible.